Where Local Law Meets Your Wallet
Access to newpuck depends on the law where you live. We do not accept registrations or payments from regions where online gaming is not permitted, and eligibility can differ from one area to the next, so check your own rules before you open an account. You
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also need to be old enough to gamble legally where you are; we confirm that at sign-up and again before a withdrawal leaves. The rules behind your wallet are the same rules behind your play. Every bKash, Nagad, Rocket, Upay or bank transfer deposit is tied
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to the name on the account, and we check for a match before any payout. If a payment is reversed, disputed or flagged by the provider, we may hold the balance while we look into it — that is a condition of using the wallet, not
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a penalty. Our terms also cover how sessions work. One account per person, no shared logins, and no third-party funding of someone else's play. If we find duplicate accounts, or a mismatch between the wallet holder and the account holder, we can suspend access and send
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any unspent balance back to the original payment source. Anything this page does not spell out falls back to our full terms and to the law that applies in your region. Where a rule reads differently between markets, we follow the stricter version until you ask
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us and we confirm it in writing. Questions about a specific clause go to support, and we answer with the clause number so you can find it yourself.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.