Sign In to newpuck From Your Phone
Your account opens with the mobile number you registered and a one-time code we text you, so there is no password to forget on the way to work.
Getting Back Into Your Account
Locked out at the wrong moment? Our help desk handles the account problems you actually hit: a code that never arrived, a number you no longer use, a verification photo rejected because it was blurred. Live chat is the faster channel and sits inside the signed-in page as well as the public site, so you can raise a case while your session is still open. Longer queries go to our support email and we reply to the address we hold on your account. Keep a wallet transaction ID nearby, it cuts the back-and-forth.
Add Funds With bKash, Nagad or Rocket
Money moves through your account wallet, so you sign in once and fund without leaving the screen you are on. On the cashier tab, pick bKash, Nagad or Rocket and we show the receiving number plus a reference. Open the wallet app, send the amount, confirm with your PIN, and the balance in your header updates once we match it. That same wallet is your payout route later, checked against the name on your verified account. Availability depends on your local law and eligible regions.
What Signing In Looks Like, Step by Step
Signing in takes three moves. Enter the mobile number your account is registered to, tap the code button, then type the one-time code that arrives by SMS. Keep the SIM with you: if you have changed numbers, our help desk takes you through identity verification before the login number is updated. New accounts follow the
same path with one extra step, where we ask for your name, date of birth and the wallet you plan to use, then check those details against the document you send. Once that is done you land on the lobby with your balance in the header. Your own device stays signed in until you sign
out, so leaving a Nagad deposit on the bus and picking up a live table at home does not mean typing codes all over again. Forgotten which number you used? Send the last four digits of a bKash, Nagad or Rocket transaction and we can trace the account with you.
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Number-first sign in No username or password to keep track of. The mobile number tied to your account plus a one-time code is the whole login, on a phone browser or a laptop.
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Verification before the lobby We match your name, date of birth and wallet details to the document you upload. Do it once and later sign-ins skip straight to your balance.
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A session you control Your phone keeps you signed in until you end the session from the account menu, and the device list lets you close anything you no longer recognise.
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Help that can find you If the login number is wrong or lost, message our desk with a bKash, Nagad or Rocket reference and we trace the account alongside you.
Account
Signing in takes three moves. Enter the mobile number your account is registered to, tap the code button, then type the one-time code that arrives by SMS. Keep the SIM with you: if you have changed numbers, our help desk takes you through identity verification before the login number is updated. New accounts follow the same path with one extra step, where we ask for your name, date of birth and the wallet you plan to use, then check those details against the document you send. Once that is done you land on the lobby with your balance in the header.
Open Your AccountYour details are encrypted for secure account access.
Questions About newpuck Login
These are the login questions our Bangladesh desk answers most, from codes that go missing to switching phones mid-session. Read the short answers here first, then open chat if your case needs a person to look at the account.
newpuck Login
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.
Access may be available only where local law permits.