What the Policy Covers, Start to Finish
Almost everything we hold comes from two places: what you type in when you open the account, and what happens while you use it. In practice that means the phone number you sign in with, the name registered on the account, your deposit and withdrawal entries
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from bKash, Nagad or Rocket, the games and cricket markets you open on a Dhaka commute or during a BPL match, and the device details our app records so we can tell your handset from a stranger's. We ask for nothing beyond that, and we do
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not sell it. Privacy rules are not the same in every country. How long a record is kept, and which rights you can exercise over it, depends on your local law and the region your account is registered in; where local law gives you a stronger
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right than this page describes, the stronger right applies. The wallet operators themselves — bKash, Nagad, Rocket — see the transfer on their side, and their handling of it sits under their own policy rather than ours. Cookies do a narrow job here: they keep a
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session signed in and remember your display choice. None of this changes the terms you accept when the account opens.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.