Current browser version
Chrome, Safari or Samsung Internet kept up to date. An older browser may still open the site but drop the live table video or the betslip overlay.
Reference
newpuck app access from your phone browser
Your newpuck account opens in the phone browser you already carry — sign in, add funds with bKash, Nagad or Rocket, and the lobby picks up exactly where you left it when you move to a laptop.
Mobile browser accessSaved sign-in on your deviceDevice availability checkLobby continues across screens
DEVICE CHECK
What your phone needs to run it
A browser covers far more handsets than any single install file, which is why we lead with it. What matters is a current version of Chrome, Safari or Samsung Internet, cookies and JavaScript left on, and a screen wide enough for the betting grid — a standard phone upward handles that. Clear your cookies and you will sign in again and re-set your passcode. Any native build, and the handsets it covers, is listed inside your account area; that note is the only place to check.
Cookies and JavaScript on
Both need to stay enabled for sign-in and for the wallet to load. Blocking them usually shows up as a blank lobby right after you log in.
Portrait screen layout
The lobby, slot rooms and wallet pages are built for portrait first. Live tables turn to landscape on their own when you rotate the handset.
One account, one wallet
Your newpuck account carries the same balance across phone and desktop. Signing in on a second device never opens a second wallet or splits your funds.
Where to confirm your device
We publish the supported device note inside your account area. If your handset is not covered there, the phone browser remains the route to use.
What the newpuck app handles on the go
The whole lobby is laid out for a phone screen first, so a bus ride or a queue at the counter is enough time to open a session. Slot rooms from Pragmatic Play and PG Soft load in portrait, live tables such as Baccarat Twilight keep the dealer view and the betting grid side by side, and a cricket betslip stays open
while you scroll BPL and international markets. Turn alerts on and we tell you when a table you follow opens or when funds reach your account wallet. Sign-in shortens to a passcode or a fingerprint, so coming back takes a tap rather than a typed password.
- Slot rooms in portrait
- Live tables with the dealer view
- Betslip that follows your scroll
- Alerts for the tables you follow
Mobile access in three steps
There is nothing to download before you can look around. Step one is opening the current site address in Chrome or Safari on your phone — type it rather than tapping a link from a message, so you know where you landed. Step two is checking that the page settles: the menu folds into a button, the grid fits the width, and
the betslip opens over the screen instead of beside it. Step three is signing in with your phone number, entering the one-time code we send, then saving a passcode for next time. Where a native build is offered, we say so inside your account area.
- Open the site directly — Type the address into Chrome or Safari yourself instead of following a link from a chat. That way you know which page you are on before entering any account details.
- Check the page fits — Rotate the phone once and scroll the lobby. Menus should fold into a button, cards should sit inside the screen width, and the betslip should open as an overlay.
- Sign in and save a passcode — Use your phone number and the one-time code we send, then store a short passcode. Later visits skip the form and drop you on the room you closed.
- Confirm app availability — Look inside your account area for a note about a native build. If none is listed for your handset, keep using the browser — the same lobby and wallet are right there.
APP SHORTCUTS
Shortcuts that save a returning session
Most of the friction in a phone session happens before the first spin — retyping a password, waiting for a page to settle, hunting the right tab. We trimmed those parts down. A short passcode or a fingerprint unlock puts you back inside without typing, the screen dims to a darker palette for late-night scrolling, and the lobby remembers the room you closed so you land there again. Alerts stay opt-in, and you decide which ones reach you.
Passcode entry
Set a short passcode once and the next visit skips the full login form. It stays on your own device, so clearing browser data simply means setting it again.
Fingerprint unlock
Phones with a built-in fingerprint reader can approve sign-in with a touch instead of typing. If your handset does not carry one, the passcode route works exactly the same.
Dark screen mode
A darker palette cuts the glare when you check a live table at night. Switch it on once in your account settings and the lobby, betslip and wallet pages follow.
Match alerts
Pick the cricket and football markets you follow and we send a short alert when they go live. Alerts are opt-in, so you only hear about the things you chose.
App questions we hear most often
These are the things people ask us after their first session on a phone, and the answers are short because there is not much to them. If something here does not match what you see on your handset, message our Bangladesh support team from the help button in your account and we will walk through it with you.
A native build is offered only where we list it inside your account area. If no build is shown for your handset, use the site in your phone browser — the lobby and wallet are the same.
Yes. Sign in with the same account on desktop and the wallet balance, open betslip and saved rooms are waiting. Close the tab on one device and pick up on the other.
bKash, Nagad, Rocket, Upay and bank transfer all open from the wallet page. You confirm inside the wallet's own app with your PIN, then the balance shows on your account.
Save a short passcode on your first sign-in. Phones with a fingerprint reader can approve the login with a touch instead, and both routes land on the room you closed.
Older browsers often drop the live table video and stack the betting grid vertically. Update Chrome or Safari first; if the layout still breaks, the device note tells you what we cover.
Alerts are opt-in and come through your browser's own notification permission, so keep the site allowed in your phone settings. Block notifications and nothing reaches you until you reopen the page.
Reference
newpuck App
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.
Access may be available only where local law permits.