Register on newpuck From Your Phone
One short form — mobile number, password, currency — and your account wallet is set up to take a bKash, Nagad or Rocket deposit. Access depends on your local law and eligible regions, and the same login works on your phone or a computer.
What Happens When You Register
Here's the whole flow, so nothing catches you out. The form asks for a mobile number that receives SMS, a password, and your currency; put your name exactly as it appears on the wallet you'll deposit from. Tap submit and a code arrives on that number — enter it and the account opens. Currency is
fixed once that happens, so pick the one your wallet actually uses. Signing in later is the same number and password, with a fresh code whenever we need to confirm it's you. Players in Dhaka often do this on the way to work, and the browser stays signed in on your own phone until you
log out. Moved to a computer? Log in again and the lobby, account wallet and any open bets come with you. Registering asks for no deposit at all — look through the slots and live tables first, then add money when you want to.
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One number, one password The mobile number you register with is your login on phone and computer. A code goes to that number whenever the device looks unfamiliar, so keep the SIM with you.
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Wallet details on file Adding your bKash, Nagad or Rocket number early saves retyping at deposit time. Use a wallet registered in your own name — mismatches are the usual reason a transfer needs a second look.
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What verification asks for If we request documents, it is normally a photo of your ID and a wallet screenshot showing your number. One clean set covers the account and later withdrawals.
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Sportsbook on the same login Your login opens the sportsbook as well, where cricket — BPL matches and international fixtures — sits beside the slots and live tables. Nothing extra to register for.
Account
Here's the whole flow, so nothing catches you out. The form asks for a mobile number that receives SMS, a password, and your currency; put your name exactly as it appears on the wallet you'll deposit from. Tap submit and a code arrives on that number — enter it and the account opens. Currency is fixed once that happens, so pick the one your wallet actually uses. Signing in later is the same number and password, with a fresh code whenever we need to confirm it's you. Players in Dhaka often do this on the way to work, and the browser stays signed in on your own phone until you log out. Moved to a computer?
Explore the LobbyYour details are encrypted for secure account access.
Help While You Sign In
Stuck on the OTP screen, or a field that won't accept your number? Talk to us before you retry three times and lock yourself out. Our team answers in English through live chat and email, and we can check whether the SMS actually left our side, confirm a wallet reference, or look at why verification is holding. Have your registered mobile number ready — that is the first thing we ask for. For anything tied to a specific deposit, keep the transaction ID from bKash, Nagad or Rocket handy too.
Live chat
Open chat from the sign-in screen or from inside your account. It is the quicker path for a code that didn't land, or anything blocking you at the form.
Email support
Write to the address on our contact page with your registered number and a screenshot of any error. Useful when you need to send documents or a wallet receipt.
Wallet verification help
Send a clear photo of your ID and the wallet number you deposit from. Our team tells you what is missing instead of asking you to resend everything from scratch.
Add Your Wallet After Registering
Your account wallet is the part of registration you'll use most, so it sits one tap from the lobby. Pick bKash, Nagad, Rocket, Upay or a bank transfer, and the screen shows you the account number and a reference to type in. Approve the payment with your wallet PIN — we never see that PIN and never ask for it in chat. If a transfer stalls, that reference is what lets support trace it back to your account.
bKash
The rail most Bangladesh accounts start with. Enter the amount, confirm inside the bKash app with your PIN, and keep the transaction ID for your own records.
Nagad
Works the same way from the Nagad app: send to the number shown, approve with your PIN, and the balance appears on your wallet screen once we match the transfer.
Rocket
Useful if a Rocket wallet is what you already top up. The reference number on screen is the one to save — it is how a delayed transfer gets matched.
Upay
Handy when your Upay wallet is the one carrying the balance that day. Send from the app, then check the account wallet before you head into the lobby.
Safety Steps Inside newpuck
Every sign-in runs over an encrypted connection, so the password and the code you type aren't readable on the way to us. We ask for identity documents before a withdrawal leaves the account, and we keep that check on file instead of repeating it each time. Your data stays with us for account and legal reasons, and you can ask what we hold. Access is meant for adults in regions where local law allows it — if your situation changes, tell support and we'll close the account properly.
Encrypted sign-in
Passwords and one-time codes travel over an encrypted connection. We never ask for your bKash, Nagad or Rocket PIN, and nobody from support should ask either.
Identity check
A photo ID and a matching wallet number are what our verification step looks at. Do it once when you register and later withdrawals skip the same questions.
Your data, your request
We hold your details to run the account and meet legal duties. Ask support what is stored and we'll tell you plainly; you can request a copy or a correction.
Access that fits the law
Availability depends on your local law and eligible regions. If you move, travel, or simply want the account closed, message us and we'll act on it.
Register Questions, Answered Plainly
The questions below come up most often at the sign-up form and the sign-in screen, so we've answered them the way we would on chat. None of this replaces the terms you accept when you register, but it should clear up the routine snags: a code that didn't land, a wallet number that doesn't match, a document photo we couldn't read. If your question isn't here, live chat is one tap away.
Register
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.
Access may be available only where local law permits.